Versa Claims
For NSW allied health practices

Find the workers comp invoices that were never paid.

Versa Claims matches every insurer pay advice to the invoice it belongs to and watches the 30-day lodgement window, so your practice can see, in dollars, what is still owed.

Fifteen minutes at your desk, on your own computer. No cost, and the numbers are yours either way.

Audit summary
Sample physiotherapy practice · last 12 months
Sample figures
Invoices checked
412
Paid in full
371
Need attention
41
What we found
Invoices
Amount
No matching payment found
29
$3,190.00
Paid short of the invoice
7
$412.40
Not lodged, 30-day window closing
5
$1,113.00
Still owed to the practice
$4,715.40
Illustrative figures only. Not from a real practice.
Support within a business day
By phone, not a ticket queue.
No set-up fee, cancel any time
No contract term, nothing to install.
Price held for twelve months
The fee you start on does not move.

Where workers comp money goes missing

None of this is anyone’s fault. Workers comp billing is a second job that lands on whoever runs the front desk, and the paperwork is built for insurers, not for practices.

Pay advices with no name on them

An insurer pays several invoices in one deposit. The advice quotes a reference and an amount, not the patient. Matching it back takes time, so it waits in the inbox.

Invoices nobody chased

An invoice is lodged, no payment arrives, and nothing flags it. Three months on it is still sitting there, and by then nobody remembers it.

The 30-day window

Workers comp invoices are expected within 30 days of the service. The ones typed up at the end of a long month are the ones that go in late.

Short payments

The insurer pays less than the invoice, and the difference is never queried because nobody saw it. Small amounts, repeated across a year of invoices.

The audit takes fifteen minutes, at your desk

No preparation and nothing to install. We use the records you already keep, on the computer you already use.

  1. 1
    Two minutes

    Three questions

    How you lodge, how you track what has been paid, and who looks after it. Then we ask to see the spreadsheet you use for that work.

  2. 2
    Ten minutes

    Your own spreadsheet

    The file you already keep goes through the import preview on your computer. It saves nothing, and anything billed to the patient rather than an insurer is set aside.

  3. 3
    Two minutes

    Two numbers

    The total with no matching payment, and the invoices close to the 30-day window. They are yours to keep whether or not you go any further.

Want it running? Set-up happens in the same visit: a login for your practice, your first import, and one real pay advice matched by your own hands before we leave.

Your data, plainly

You would be trusting us with patient billing records. Here is exactly what that involves.

What Versa Claims keeps

Billing records only: patient name, claim number, insurer, invoice number, service date, practitioner, amount, the dates each invoice was lodged and paid, and the insurer’s payment reference.

What it never holds

Nothing clinical, ever. No diagnoses, no notes, no certificates, no injury descriptions. If a pasted insurer email contains any of that, only the billing fields are picked out, and the email text is deleted once the payment is settled, plus thirty days.

Stored in Sydney

The database and the application both run in Sydney. Your records are not stored outside Australia.

A person always confirms

It never marks an invoice paid on its own and never sends an email. It suggests and drafts. Someone at your desk decides.

Hands off your systems

It never touches money, bank accounts or payment systems, and never writes to your practice management software.

Yours to take back

Download everything as spreadsheets at any time. Ask for your records to be removed and they are gone within thirty days.

Read the privacy policy

Book your 15-minute audit

We visit practices on Tuesday mornings and Wednesday afternoons. Tell us which suits and we will confirm by phone.

Takes about a minute. No mailing list.

Prefer to talk first? Email versatile.ais@gmail.com and you will hear back within a business day.

FAQs

Do you need access to our practice software?

No. It works from a spreadsheet export, or the sheet you already keep, and never writes to your practice system.

Does it matter which software we use?

No. If your system can export invoices to a spreadsheet, that is enough. There is nothing to install or connect.

Our spreadsheet has more than workers comp in it.

That is normal. Rows billed to the patient, Medicare, a health fund or the NDIS are set aside and shown to you, and not imported. Rows billed to another insurer — CTP, DVA, or a report billed to a law firm — are brought in and labelled, because each one is lodged and waited on the same way.

Are you connected to SIRA, icare or an insurer?

No. Versa Claims is independent and works only for the practice. It has no ties to any insurer.

See all FAQs